Don Hattan Ford: Contacts, Reviews, Inventory, Service and Parts

Don Hattan Ford, located in Augusta, Kansas, specializes in the sale of both new and pre-owned Ford vehicles at their dealership.

Established in 1949, Don Hattan stands as the longest-standing dealership in Wichita.

Initially serving as the Chevrolet Motor Division Accounting Manager, Don Hattan seized the chance to acquire a Chevrolet store.

Taking charge of operational responsibilities in 1979, Jim Hattan spearheaded the company’s growth over the subsequent two decades.

Jill Hattan took on the role of general manager in 2002 and assumed the position of dealer principal in 2010.

In this article, we’ll explore the various aspects of Don Hattan Ford, including customer reviews, inventory details, service offerings, and parts availability, to help you decide if they’re the right fit for your automotive needs.

Don Hattan Ford
Experience the longevity and reliability of Don Hattan Ford, serving Wichita since 1949. From the Hattan family’s legacy to the extensive inventory, this article covers everything you need to know – customer reviews, service details, and contact information – to make Don Hattan Ford your preferred automotive destination.


Don Hattan Ford Contact Information

If you need to get in touch with Don Hattan Ford for any reason, you have the following contact options:

Department Phone Number Sales Hours Service Hours Parts Hours
Sales 316-712-7288 Mon – Thu: 9:00 AM – 8:00 PM Fri: 9:00 AM – 7:00 PM Sat: 9:00 AM – 6:00 PM
Service 316-247-8465 Mon – Fri: 7:30 AM – 5:30 PM Sat – Sun: Closed Closed
Parts 316-361-7833 Mon – Fri: 7:00 AM – 6:00 PM Sat – Sun: Closed Closed

Don Hattan Ford Reviews

Don Hattan Ford in Augusta, Kansas, boasts a diverse range of online reviews.

  • Positive Reviews

Great Salesman: Numerous clients commend the sales team at Don Hattan Ford, particularly noting their assistance, professionalism, and readiness to exceed expectations.

Customer service: Numerous clients have praised the dealership for its outstanding customer service, expressing satisfaction with the support provided by both the sales team and the service department.

Buying process: Several reviewers characterize the purchasing experience at Don Hattan Ford as seamless and streamlined, devoid of any undue pressure or inconvenience.

Overall facilities: Positive comments are also directed towards the amenities at Don Hattan Ford, where reviewers highlight the showroom and waiting area’s cleanliness and comfort.

Overall experience: Numerous clients express satisfaction with their overall interactions at Don Hattan Ford and are inclined to suggest the dealership to others.

  • Negative Reviews

Scammers: Some reviewers have alleged that Don Hattan Ford engages in deceptive practices and delivers subpar customer service. They contend that the dealership has committed errors and declined to rectify them.

Price gouging: Several clients have expressed dissatisfaction with the steep costs associated with Don Hattan Ford, encompassing both new and pre-owned vehicles.

Long wait times: Numerous reviewers have mentioned encountering extended waiting periods at the service department, even when seeking routine maintenance.

Unprofessional staff: Some customers have characterized the personnel at Don Hattan Ford as lacking professionalism and being uncooperative.

  • Online Review Sources The Company boasts a 4.7-star rating on, derived from a total of 166 reviews as of 11 December 2023.

DealerRater: The Company boasts a 3.9-star rating on DealerRater, derived from 22 reviews.

Don Hattan Ford website: The website of the dealership showcases numerous favorable testimonials from satisfied customers.

Don Hattan Ford Inventory

  • New Vehicles

Don Hattan Ford provides an extensive range of new Ford vehicles, including popular models such as the F-150, Explorer, Escape, Mustang, and Bronco Sport.

You can explore the latest additions to their stock based on model, year, body style, features, and price through the website.

You also have the option to explore particular attributes such as fuel efficiency, technology packages, and seating capacity.

  • Pre-Owned Vehicles

Don Hattan Ford boasts an extensive selection of used vehicles, encompassing both Ford models and other well-known brands.

The selection of used vehicles in their stock comprises cars, trucks, and SUVs spanning various ages and mileage brackets.

You have the option to refine your search based on the year, make, model, mileage, and price in order to discover the ideal pre-owned vehicle.

  • Certified Pre-Owned Vehicles

The Company provides a variety of certified pre-owned (CPO) vehicles for your consideration.

These cars have undergone a thorough examination and include a warranty as well as roadside assistance.

Certified Pre-Owned (CPO) vehicles generally provide a sense of assurance and enhanced worth in comparison to regular used cars.

  • Priced Under $20,000

If you’re looking for budget-friendly options, Don Hattan Ford offers a range of pre-owned vehicles priced below $20,000.

This comprises a diverse selection of automobiles, trucks, and SUVs for you to pick from.

This choice provides an excellent means to discover a dependable and cost-effective vehicle.

Don Hattan Ford Service

  • Service Centre

The Company serves as a comprehensive Ford dealership, providing an array of services such as oil changes, transmission replacements, and more.

Dedication to delivering top-notch customer service extends to both new and pre-owned car purchasers.

The dealership facilitates convenient online appointment scheduling and ensures timely notifications about your vehicle’s status through text, email, or phone, as per your preference.

  • Service Appointment

You have the option to book a service appointment conveniently either via their website or by contacting the service department at (316) 247-8465.

They provide flexible appointment hours to accommodate your schedule.

  • Order Parts

You have the option to purchase parts online via their website or by contacting the parts department at (316) 361-7833.

They provide various choices for ordering parts, including the option for same-day pickup or delivery.

Don Hattan Ford Parts

The Company’s Parts Department is committed to delivering top-notch service at every step of your car ownership experience.

Offering authentic OEM parts at reasonable prices, whether you’re taking on a do-it-yourself project, requiring repairs, or aiming to customize your vehicle.

Ordering is made easy via their user-friendly online platform, complete with pickup notifications for added convenience.

Feel free to connect online or stop by the dealership in person for expert assistance.

Their unwavering dedication to service guarantees that you receive the perfect product at the right price, consistently.


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Frequently Asked Questions (FAQs)

For more information about Don Hattan Ford, please refer to the dedicated Frequently Asked Questions (FAQ) section.

  • When was Don Hattan Ford established?

Founded in 1949, Don Hattan holds the record as the oldest dealership in Wichita.

  • What are the contact details for Don Hattan Ford?

Department Phone Number
Sales (316) 712-7288
Service (316) 247-8465
Parts (316) 361-7833


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